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Customising Deliveries: Why Cardboard Box Sizes Matter

Customising Deliveries: Why Cardboard Box Sizes Matter

10th Jul 2023

When it comes to delivering products to customers, the size of the cardboard box may seem like a minor detail. However, customising the size of the box can have a significant impact on various aspects of the delivery process. Let’s explore why cardboard box size matters and how they can be tailored to enhance the customer experience and benefit both the seller and the recipient.

Optimising Packaging for the Product

One of the key reasons why cardboard box sizes matter is the need to tailor the packaging to fit the specific products being shipped. Using made-to-measure packaging products ensures a perfect fit, reducing the risk of damage during transit. Products that are not properly secured within the packaging may shift around, leading to breakage or other forms of damage. Customised box sizes help mitigate this risk, providing a secure and snug fit for the items inside. Keeping some features consistent throughout your packaging range is important, but size is one thing that should always be dictated by the contents. 

Same Brand Different Product Packaging

Reducing Shipping Costs

Shipping costs can quickly add up, especially when oversized boxes are used for smaller products. By customising the box size to match the dimensions of the product, sellers can reduce shipping costs significantly. Smaller, lightweight packages require less space and are typically charged at lower rates by shipping carriers. Customising the box size not only saves money for the seller but also benefits the customers by keeping shipping costs affordable.

Preventing Waste on the Customer's End

Have you ever received a package that was unnecessarily large, leaving you wondering why so much empty space was wasted? Maybe you opened the container to find it was 75% bubble wrap? Customising the box size can help prevent this kind of wasteful packaging. By using the right size box, sellers can minimize the amount of  void fill material needed, reducing waste and promoting sustainable packaging practices. This not only benefits the environment but also enhances the customer's perception of the brand's commitment to eco-friendly practices. Absolut Vodka really put their money where their mouth is with their new 100% recyclable paper bottles!

Boosting Brand Recognition

Packaging is an essential component of a brand's identity, and customised box sizes offer a unique opportunity for personalisation. By incorporating customised shapes, colours, and designs into the packaging, sellers can create a memorable unboxing experience for their customers. Personalisation not only enhances brand recognition but also helps create a lasting impression that customers will associate with the seller's products and services.  

Tailoring the Brand Tone

Customised box sizes allow sellers to reinforce their brand's tone and messaging. For example, a luxury brand may opt for sleek and elegant packaging that reflects their high-end image. On the other hand, a playful and vibrant brand may choose colourful and whimsical box designs. By aligning the box size and design with the brand's tone, sellers can enhance the overall customer experience and create a cohesive brand identity.

Strength and Protection

Different types of fluting can be used in the construction of cardboard boxes to create stronger and more durable packaging. Fluting refers to the wavy layer of material between the outer liners of the box. By selecting the appropriate fluting type based on the fragility of the product, sellers can ensure that the package provides ample protection during transit. Customised box sizes combined with the right fluting can significantly reduce the risk of damage and increase customer satisfaction.

Example of Fluting

Convenient Delivery for Smaller Products

Smaller products often face the challenge of being shipped in boxes that are larger than necessary. This not only increases shipping costs but can also be inconvenient for the recipient. However, by tailoring the box shape, sellers can design packaging that allows smaller products to be posted through a letterbox. This eliminates the need for the recipient to be present for delivery and provides a hassle-free experience for both the customer and seller.

Enhancing the Unboxing Experience

Not to mention, personalised packaging contributes to the overall unboxing experience. When customers receive a package that is perfectly tailored to fit the product, it creates a sense of anticipation and excitement. The unboxing experience is an opportunity for sellers to make a lasting impression and create a positive association with their brand. Leaving such an impact on your customers may also inspire them to create content highlighting your product, thus allowing you to reach new audiences.

Customising cardboard box sizes may seem like a small detail, but it can have a significant impact on the delivery process, customer experience, and brand recognition. From optimising packaging for the product and reducing shipping costs to promoting sustainability and enhancing the unboxing experience, there are numerous benefits to customising box sizes. By paying attention to this seemingly minor detail, sellers can differentiate themselves from their competitors and deliver an exceptional experience for their customers. Take your first steps to a unique packaging experience by trying out our bespoke  Box Builder! 

About the author

James Palfrey-Smith is the Commercial Manager at ASC Direct with extensive experience in both operations and sales. James is passionate about solving packaging problems, delivering fast customer support, and building lasting relationships. Outside of work, he enjoys outdoor activities like hiking and skiing. A fan of real ale and business podcasts, he continuously seeks personal and professional growth. 

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